As the world’s leading provider of an integrated 2D/3D platform, our cutting-edge technology is revolutionizing the way the fashion industry develops, produces and markets fashion, by allowing customers to see a clear picture every step of the way, with changes made in 2D or 3D automatically reflected in the other.

 

If you want to be part of the digital revolution and work on innovative solutions that will provide a smoother, more efficient workflow, from first stitch to final garment, then EFI Optitex is the place for you.

Location
  • Israel
Department
  • Customer Success
  • G&A
  • R&D
Show All

Professional Services Consultant

We move quickly, with the purposeful intention of solving a problem, accomplishing a goal, and ultimately making a difference for our customers, partners, colleagues and shareholders, EFI SPRINTers take action and adapt to changes in order to transform our customers businesses to be more productive and profitable through innovation in a digital print business. 

Optitex is a leader in 3D cloth simulation and works with major fashion companies around the world in adopting the use of 3D to change the fashion industry. The Customer Success Team is responsible for ensuring the provision of value to key accounts from Optitex products. The Customer Success Technical Account Manager will be responsible for project and technical relationship with  key accounts both pre and post the sale, supporting their needs in adopting and gaining value from Optitex 3D products.

Main Responsibilities:

  • Support Sales Account Managers with technical and project management of pre-sale demos and pilots
  • Discover customer business goals and create implementation project plans based on goals.
  • Manage and execute ongoing project delivery based on defined goals including – training, mentoring, project management, content creation etc.
  • Liaise with Sales Account Manager to resolve customer relationship issues and advance newly identified business opportunities for accounts being managed.
  • Liaise with Product team to resolve and prioritize product related issues and opportunities for the accounts being managed.

Job description:

  • 5+ years of technical experience in production/ garmenting oriented management
  • Proven knowledge of CAD/CAM systems.
  • Background at Pattern making (Optitex, Lectra, Gerber, Assyst or other well-known Pattern Design software), Tech design and/or 3D simulation – a major advantage
  • Strong  customer relationship and management skills
  • Strong English.
  • Willingness to travel.

We move quickly, with the purposeful intention of solving a problem, accomplishing a goal, and ultimately making a difference for our customers, partners, colleagues and shareholders, EFI SPRINTers take action and adapt to changes in order to transform our customers businesses to be more productive and profitable through innovation in a fashion business.

 

Location:

Israel, Customer Success.

Appliquer

Technical Support Engineer

Position Overview

The Support Engineer will Provide professional application technical support & consultation to clients. The position requires a knowledge of the Windows Operating system, old and new, with a primary focus on the installation and peripheral connectivity needed for CAD/CAM software in an office/manufacturing environment. You’ll be responsible for maintaining the systems that allow organizations to function and communicate, both internally and externally, on a daily basis. Take ownership of customer support issues and push them to resolution, provide guidance and training for support staff of all levels; execute escalation procedures when applicable, as defined by management. We are growing up fast and are looking for people who want to develop with us. We believe in a high intelligence, no ego work environment and foster collaboration as a team.

Primary Responsibilities:

  • Provide tier 1 & 2 support: act as initial escalation point for Installation & Device Management Support.
  • Responsible for analyzing and responding to support tickets in adherence with SLA.
  • Act as a liaison with management to inform of progress, request information, manage expectations and close out issues.
  • Continually monitor and update all assigned cases in support ticket system with timely, accurate, relevant information.
  • Resolve technical issues by working with Optitex Product and R&D teams.
  • Lead installation, implementation and client coordination of testing fixes provided by Development for Production related issues; document work following change control Protocol.
  • Maintain and expand product knowledge/expertise by learning, as necessary.

 Qualifications/Experience:

  • 1 – 5 years experience in technical support
  • Ability to quickly learn the technical aspects needed to support the products
  • ​Excellent written and verbal communication skills.
  • BA / BS degree or equivalent
  • Ability to multi-task and manage changing priorities to meet demands of clients
  • Proactive, independent worker who work well with others.
  • Must enjoy problem solving, a significant part of the job
  • Experienced Pattern Maker / Fashion Designer / Textile Engineer – Advantage
  • Prior experience in supporting customers of CAD/CAM software applications –  Advantage

Location:

Israel, Customer Success.

Appliquer

3D Senior Software Developer

We are currently seeking an experienced Software Development Engineer to join our 3D team. The individual will report to the Director of 3D Technologies. The individual should have a high degree of technical skills, professionalism, good written and verbal communication skills and proven experience in software.

The role will involve, but is not limited to:

  • Take part in design, implementation and maintenance of tools, algorithms and core libraries related to our 3D workflow in areas such as rendering, 3D geometry processing, physical simulation and character animation.

Job Requirements:

  • BA, B.Sc and/or M.Sc in Computer Science, Physics or Math. Mechanical Engineers with strong programming experience are welcome;
  • Experience in Computer Graphics programming, at least one of the following areas: Realtime rendering (OpenGL, DirecX)   – including programmable shaders (HLSL, GLSL, CG, etc.); Physical simulation or FEM/FEA; Geometry processing/Computational geometry;
  • Candidates with background in related areas such as CAD, Computer Vision, Image Processing/ Simulation will also be considered;
  • Strong programming skills C++,  C# and Python-  advantage;
  • Parallel programming (OpenMP/TBB);
  • GPGPU (CUDA/OpenCL);
  • Familiarity with Eigen, MKL, OpenMesh, Unity3d, OpenSceneGraph;
  • OOD/ OOP skills (Object Oriented Development / Object Oriented Programming) are a Must; working knowledge in design patterns – advantage.
  • Basic familiarity with 3D linear algebra and calculus – advantage.
  • Ability to read and implement academic papers (SIGGRAPH) – advantage.
  • Personal skills: independent and self-motivated, able to work closely with in house and remote users, excellent team player.

Location:

Israel, R&D.

Appliquer

Bookkeeper

EFI Optitex is looking for a Bookkeeper for our Israel office, with a sharp mind, accurate, independent and great human skills. Immediate start!
Job Requirements:
• Proven experience in high tech company (minimum 2 years)
• Accountant type 2
• Good level of professional English
• Experience in working with both local and foreign customers and vendors
• Proven experience in payments to vendors, masav, recording invoices accounts
• Experience working with SAP – R3- advantage.
• Experience in performing bank reconciliation, and working with tax authorities
• Ability to prioritize, multitask and meet deadlines in a fast-paced environment;
• High level of accuracy and reliability

Location:

Israel, G&A.

Appliquer