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Optitex Services

PROFESSIONAL SERVICES

Putting Your Needs at the Forefront

From the stage of adoption and training, to implementation and product support – our advanced approach to customer care along with a global footprint allows us to support you 100% of the time, across all time zones. We have the best job ever – helping you adopt digital transformation while boosting your ROI. Our team of experts will work with you to provide the best user experience possible, and tailor solutions that perfectly fit your unique business needs.

Consultation

Outlining the Path to Digital Transformation

In a two-step process we will work with you to understand your requirements, expectations and hesitations, to design a workflow that best suits your needs while examining your current processes and indicating potential optimization points. In-depth discovery and analysis will help us understand and propose a new plan for rolling out digital transformation, including a breakdown of steps, timelines for delivery, reaching milestones, analyzing skills and defining KPIs. Tell me more!

Proof of Concept

Showing You How Optitex can Optimize Your Workflow

Get a hands-on feel of what digital transformation can do for your business with a Professional Services Consultant who will come onsite and do the heavy lifting for you. Together we will pre-define goals and objectives for a 2-4 days onsite consultation and get an accelerated look at what a longer implementation would mean for your business. Tell me more!

Training

Master the Optitex Platform

Learning the ropes of Optitex is easy and can be done in a two-step process that includes an online training platform and onsite guidance by our team of experts. The educational eLearning platform offers a variety of training materials, such as videos and podcasts that cover the core of the Optitex platform. Get a significant competitive advantage by learning new skills or become certified as an Optitex expert. Access to our eLearning platform is subscription based and is available on-demand, 24/7 anytime, anywhere. On-site training is led by Optitex experts who will guide your team and will get you up and running at your own pace while focusing on your needs. Our training follows a concise agenda that is customizable and covers the main areas of all Optitex software, so all players in your corporation are trained and ready to use Optitex in their daily lives. Tell me more!

Mentoring

With You Every Step of the Way, Helping You Achieve Your Business Goals

With one dedicated focal point at your service, you will never feel alone. Together, we will develop an adoption plan, help you review your work, provide feedback so you can improve your workflow and reach your professional goals. Our constant support and attention will ensure you maximize the value of Optitex as we will help you discover its ins and outs, so you can learn about the hidden gems of this magnificent platform and boost your ROI. Once you go live with Optitex and start creating virtual samples all by yourself, we will help you plan your projects and make sure your work with Optitex is easy and seamless. Tell me more!

3D STUDIO

Material creation, Scanned avatar solutions, 3D modeling, Analysis and more

Discover our 3D Studio Services and harness the power of 3D. This new suite of services, which includes innovative material creation, scanned avatar solutions and 3D modeling, is seamlessly integrated into Optitex’s CAD solution. A skilled team of 3D technical artists and designers work with you at every stage of the design process, with expertise that includes 3D consulting analysis and solution building services, mentoring, customer training and implementation. Watch videoBrochure Tell me more!

Ongoing Technical Support

At Your Service, from Installation to Continuous Support

As part of our commitment to your success, we are happy to get you started by assisting in installing and configuring Optitex software on all workstations and make sure the roll-out is smooth and hassle free. Our global team of Professional Service Consultants are constantly at your service for any issue that may rise. In addition, we offer a comprehensive Help Center that includes guidance and tutorials for each of our products. Tell me more!